Shipping policy

Shipping Policy

Last Updated: August 11, 2025

Processing Time

Orders are processed within 1–3 business days.

Shipping Regions

We ship worldwide. Options and costs are calculated at checkout based on destination, weight, and carrier.

Estimated Delivery

  • UAE: 2–5 business days
  • International: 7–21 business days

Delays may occur due to customs clearance, peak seasons, or carrier issues.

Tracking

Once your order ships, we will email you a tracking number.

Taxes & Duties

International orders may be subject to customs duties/taxes, payable by the recipient.

Wrong Address / Undeliverable

Please verify your shipping details. We are not responsible for failed deliveries caused by incorrect or incomplete addresses.

Lost or Stolen Packages

We are not responsible for lost or stolen packages after the carrier marks them as delivered. Please contact the carrier directly for claims.

Multiple Shipments

Orders may be shipped in multiple packages to ensure faster delivery.

Support

For any shipping-related questions, contact us at: info@reemaaura.com